Shipping & Returns

SHIPPING

Current turnaround for orders is 7 business days. If you require your order quicker than this please contact us before ordering and I'll do my best to meet your requirements.

Shipping to the UK

At the time of checkout you will have the option to select one of the following options:

  • Standard 2nd class postage with Royal Mail (3-5 working days - although may be longer due to covid) - £4.00

  • Courier with UPS (1-2 working days - guaranteed) - £5.50

If you select standard shipping please note you will not receive a tracking number. 

Shipping to the Republic of Ireland

We are still trying to understand the. impact of BREXIT on our shipping to Ireland but are currently  able to offer. standard or tracked  shipping with Royal Mail.

At the time of checkout you will have the option to select one of the following options:

  • Standard International Shipping with Royal  Mail (5-7 working  days)

  • Tracked International Shipping with Royal  Mail. (3-5. working days)

Due to  the current  changes as postal staff work through the changes caused by BREXIT please expect delays to your  delivery. For peace of mind we would suggest selecting tracked shipping so you are able to monitor the progress of your parcel. If you do not select tracked shipping  we will not be able to provide you with  any updates on your parcel.

If you haven't received your order within 14 business days following the date of dispatch please email us at hello@charlieandoscar.co.uk

Return & Exchange

We are sure that you will absolutely love your order from us, but if for any reason you're not completely happy with your purchase from us please get in touch with us by emailing hello@charlieandoscar.co.uk within 14 of receiving your order. Please include your order number.